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About us

cameo de paola 26

Cameos and Corals Srl represents excellence in the art of coral and cameo work. With over 80 years of experience and a passion handed down from generation to generation, the company has established itself as a symbol of craftsmanship and timeless elegance, proudly carrying the name of Naples throughout the world.

Our History
Since 1932, the tradition of coral and cameo work in Naples has been closely linked to the De Paola family. At San Martino in the heart of the Vomero district, the talent and vision of founder Vincenzo De Paola laid the foundations for a history of dedication and innovation. His son Renato has continued this extraordinary legacy for years, and today his sons carry on the De Paola family name, transforming the precious coral – a gift from the seabed – into authentic masterpieces, and giving the rare cameo a new artistic dimension, thanks to refined engravings that enhance its uniqueness.
In our showroom, which is enthusiastically visited by tourists, enthusiasts and personalities from the world of entertainment and culture, we only offer authentic products. Each piece is the result of the careful work and craftsmanship of artisans who have dedicated their lives to preserving and enhancing this precious art form for centuries.
The De Paola family’s love for its craftsmanship tradition, today as yesterday, continues to illuminate the path of a boundless art, giving emotion and beauty to each creation.

Jewel of the month

Specials

Coral processing

Discover a story of Italian craftsmanship

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The history of our brand

A journey almost a century long

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NEWS

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Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at {email} for questions related to refunds and returns.

001 truckConsegna gratuita per ordini superiori ai 49€
Filtri

TERMS AND CONDITIONS OF SALE

Last update: May 27, 2025

1. GENERAL INFORMATION

This document defines the general terms and conditions of sale and use of the website www.cameofactorydepaola.it (hereinafter “Site”), operated by:

Cameos and Corals srl
Registered Office: Via E. Nicolardi, 256 – 80131 Naples (NA), Italy
Tax Code and VAT Number: 07631421216
REA: NA-898638
Email: info@cameofactorydepaola.it
PEC: cameosandcorals@legalmail.it
Phone: +39 081 19168284

Access to and use of the Site, as well as purchase of the products offered, implies acceptance of these Terms and Conditions by the user (hereinafter “Customer”).


2. OBJECT OF THE CONTRACT

The object of this contract is the sale of handcrafted products (cameos, corals, jewelry) offered through www.cameofactorydepaola.it.


3. CONDIZIONI DI ACQUISTO

Purchases are permitted only to users of legal age. Each order implies full acceptance of these Terms and Conditions.

The main features of the products and their prices are given in the product sheet. Photographs are for illustrative purposes and do not constitute a contractual element.


4. PRICES AND PAYMENT

All prices are in Euros and include VAT, unless otherwise specified. Shipping costs are shown separately before order confirmation.

Accepted payment methods include:

  • Credit/debit cards

  • PayPal

  • Bank transfer

  • Any other method specified on the Site

Payments must be made at the time of order. Orders without valid payment will not be processed.


5. SHIPPING AND DELIVERY

Products are shipped to the address provided by the Customer at checkout.

Delivery times may vary depending on the destination and will be indicated during the purchase process. Cameos and Corals srl is not liable for delays due to force majeure or third-party carriers.


6. RIGHT OF WITHDRAWAL

In accordance with Italian Legislative Decree 206/2005 (Consumer Code), the Customer has the right to withdraw from the purchase contract within 14 days of receiving the goods, without penalty and without giving a reason.

To exercise the right of withdrawal, the Customer must send written notice to:
Email: info@cameofactorydepaola.it
PEC: cameosandcorals@legalmail.it

Products must be returned unused, undamaged, and in their original packaging within 14 days. Return shipping costs are borne by the Customer.

The right of withdrawal does not apply to:

  • Customized or personalized items

  • Items that have been used, damaged, or altered


7. LEGAL WARRANTY

All products are covered by the legal warranty of conformity as per Articles 128-135 of the Italian Consumer Code.

Customers have the right to have defective goods repaired or replaced at no extra cost. Alternatively, a price reduction or a contract termination may be requested in certain cases.


8. LIMITATION OF LIABILITY

Cameos and Corals srl shall not be held liable for any direct or indirect damages resulting from improper use of the Site or of purchased products, except in cases of willful misconduct or gross negligence.


9. INTELLECTUAL PROPERTY

All content on the Site (images, texts, logos, trademarks, videos, designs, etc.) is the exclusive property of Cameos and Corals srl or its respective owners and is protected by copyright and intellectual property laws. Any unauthorized reproduction is strictly prohibited.


10. PERSONAL DATA PROTECTION

All personal data is processed in compliance with Regulation (EU) 2016/679 (GDPR). For details, please refer to our Privacy Policy.


11. APPLICABLE LAW AND JURISDICTION

These Terms are governed by Italian law. Any disputes shall be subject to the exclusive jurisdiction of the Court of Naples, Italy.


12. AMENDMENTS

Cameos and Corals srl reserves the right to modify these Terms and Conditions at any time. Changes will take effect from the date of publication on the Site.


Contatti:
Cameos and Corals srl
Via E. Nicolardi, 256 – 80131 Napoli (NA)
info@cameofactorydepaola.it
www.cameofactorydepaola.it

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